- Founded in 1999 • National commercial & industrial technical flooring contractor
- High-spec systems: ESD/static-control flooring, urethane cement, terrazzo, polished concrete, resinous flooring & coatings, and concrete overlays
- In-house W-2 installation crews mobilize nationwide
- W-2 installers, not 1099 day-labor • Trained, insured, and accountable to you
- The same core workforce model, installation leadership, training system, documentation path & safety accountability can carry across phased and multi-site programs
- Since current ownership began in 2018, zero OSHA-reportable incidents and no workplace injury requiring medical treatment beyond first aid
- Current prequalification documents available through controlled review, including COI, W-9, safety information & other current qualification records
- Commercial estimates are typically returned within 24 hours; complex bids may take longer
Company: Craftsman Concrete Floors
Phone: +1 (844) 687-1961
Email: projects@craftsmanconcretefloors.com
Headquarters: 1011 Folsom Street, Dallas, TX 75208
Hours: Mon–Fri 8 am–5 pm
Craftsman Concrete Floors installs terrazzo floors for commercial, institutional, and public-sector projects across the United States, working in poured epoxy, poured cementitious, and precast formats. The company is a national commercial and industrial technical flooring contractor, founded in 1999. In-house W-2 installation crews mobilize nationwide.
Terrazzo is decorative aggregate set in an epoxy or cementitious binder, placed over a prepared substrate, then ground and polished as the finished surface. That definition covers several distinct systems, and the differences among them drive most of the selection, budget, and schedule decisions that follow.
Our Clients
What Terrazzo Is and How the Formats Differ
How Terrazzo Differs From Polished Concrete
A terrazzo floor is its own finished wear layer, installed as a topping over the substrate. Polished concrete is a different scope entirely, because polishing refines the structural concrete slab itself into the finished floor. The two get confused in early planning, and the confusion is expensive, since they carry different specifications, different budgets, and different failure modes.
If a project brief says terrazzo but the intent is a refined concrete slab, the specification should be corrected before pricing.
Four Principal Formats Cover Most Terrazzo Work
The principal terrazzo formats are poured epoxy terrazzo, poured cementitious terrazzo, precast terrazzo elements, and terrazzo tile. The formats are not interchangeable, and selection and installation scope differ by format.
Poured terrazzo uses marble or other aggregate in a cementitious or resin matrix; after placement and cure, the surface is ground smooth. That description comes from the National Terrazzo and Mosaic Association’s Terrazzo Systems Reference Guide and applies to poured-in-place work; precast is a separate format.
The distinction buyers usually need first is relative rather than numeric. Epoxy terrazzo is a resin-binder system typically installed as a thinner topping, while cementitious systems build thicker assemblies, and the exact thickness is set by the specified system rather than by the category.
Precast Terrazzo Is Fabricated In-House
Precast terrazzo is a major Craftsman business line, and all Craftsman precast terrazzo is fabricated in-house. The company casts, grinds, polishes, and installs its own precast elements.
The precast scope includes stairs and treads, countertops, wall panels and cladding, cove base, and related precast elements. Precast pieces are often specified alongside a poured field so stairs, bases, and vertical surfaces match the floor.
Choosing a Terrazzo System
Project Conditions Control System Choice
Terrazzo system selection depends on the project specification, substrate and moisture conditions, exposure, design intent, intended use, and the maintenance plan. Each of those variables can exclude a system on its own, which is why selection starts from project conditions rather than from a preferred product.
No single indoor-versus-outdoor shortcut substitutes for that review, and the same review is worth finishing before a specification hardens.
Exterior Terrazzo Is a Conditional Decision
Exterior use is decided by system and exposure rather than by the category name. Exposure is one of the conditions that controls system selection, and it can rule a system in or out on its own.
Raise exterior scope early in design, so the system, finish, and details are selected for the exposure instead of adapted to it after the fact.
Terrazzo Floors Gallery
Terrazzo Samples
Request a Proposal
Submit project parameters for preliminary analysis. Commercial estimates typically returned within 24 hours.
Design, Color, and Samples
Appearance Is Controlled Through Aggregate, Binder Color, Layout, and an Approved Sample
Terrazzo appearance is controlled through aggregate selection, binder color, divider-strip layout, and an approved physical sample. The approved sample is the reference document for appearance. Terrazzo is a poured decorative material, and natural variation between a small sample and a full installed field should be expected.
Terrazzo design services covers collaboration on aggregate selection, color balance, and layout. Terrazzo samples covers physical samples, including color and aggregate matching for existing floors.
Divider Strips Are Layout Tools, Not Crack Control
Divider strips carry the design layout, separate colors, and give pours clean stopping points. Divider strips placed for decoration do not prevent cracking. Movement-joint and crack-control requirements must be coordinated with the concrete and project documents.
That guidance comes from the published epoxy terrazzo reference. Treat strip layout as a design decision and crack control as an engineering coordination item, and resolve both in the project documents rather than in the field.
What a Terrazzo Floor Installation Involves
The Path Runs From Substrate Review to Final Polish
A poured terrazzo installation follows one high-level path: substrate and site-condition review, surface preparation, placement of the terrazzo topping, cure, then grinding and polishing to the finished surface. The early steps carry most of the risk decisions, because substrate condition and moisture behavior shape everything placed on top.
Where the project scope includes them, Craftsman can perform or coordinate substrate and site-condition review, surface preparation, moisture evaluation and mitigation, and installation-related testing, and can close the project with documentation appropriate to the specified system. The specific tests, tolerances, and mitigation steps come from the specified system and the project documents, not from a universal checklist.
Occupied Facilities and Tight Windows Are Normal Conditions
Phased work in active facilities and night or weekend shutdown-window work are ordinary parts of commercial flooring scope, and terrazzo is no exception. Sequencing, protection, and access planning belong in the schedule conversation from the first walkthrough.
Craftsman can support day, night, weekend, phased, and continuous-operation schedules, including approximately 24/7 availability across most of the year, when the project schedule and committed resources support it.
Evaluating a Terrazzo Contractor
The Useful Checks Are Concrete
A terrazzo contractor can be evaluated on checkable facts rather than portfolio adjectives. Start by matching completed experience to the terrazzo system actually specified; the principal formats are not interchangeable, and completed work in one format does not by itself demonstrate capability in another. Ask who performs the installation labor and under what employment model, how field supervision is structured, whether crews are trained on the specified system, how pre-bid review is handled, how quickly estimates come back, what the safety record shows for a defined period, and who stands behind workmanship after closeout.
Verify Who Employs, Supervises, and Performs the Installation
Ask which entity will employ and supervise the installers, and which crew will actually place, grind, and polish the surface. On some projects, fabrication, supply, installation, warranty administration, and corrective work all sit with one company; on others they are divided among several. Where those functions are divided, the bid documents should identify the entity responsible for each one, because those are the parties the owner relies on when the floor needs attention after closeout.
Craftsman Installs With Direct W-2 Crews
W-2 installers, not 1099 day-labor. Trained, insured, and accountable to you. That claim covers installation labor specifically. Craftsman does not use subcontracted installation crews; hauling, disposal, testing providers, and similar specialty services sit outside the claim.
The skilled core is cross-trained across the company’s installation classes, which builds equipment familiarity and hazard recognition across systems. Task-specific and equipment-specific qualification still controls individual assignments.
Craftsman retains that core through seasonal changes rather than rebuilding crews project by project, and it deliberately carries more skilled capacity than its slowest season requires so experienced crews are available when programs ramp. The Manager of Installation brings 30 years of onsite-management experience and visits every jobsite; visits are oversight, not a promise of continuous presence on every shift.
Repeat and Multi-Site Programs Run Under One Contract Vehicle
Repeat and multi-location accounts can run under a Master Service Agreement—one contract vehicle for recurring work across the program. An MSA is available where recurring work justifies it; not every customer or project uses one.
Pre-bid walkthroughs are available within regional drive radius, and remote spec review is standard for multi-region rollouts.
The Record Behind the Work
Since current ownership began in 2018, Craftsman Concrete Floors has had zero OSHA-reportable incidents and no workplace injury requiring medical treatment beyond first aid. The company maintains a written safety program, cross-trains its installation workforce, documents toolbox talks, qualifies employees for assigned equipment and tasks, and assesses site conditions before work begins.
Where the selected system and project documents provide a manufacturer warranty, the system warranty is backed by the manufacturer itself—and Craftsman has stood behind its workmanship since 1999. Project closeout documents carry a one-year Craftsman workmanship warranty, and the executed contract and closeout package control the actual obligation.
Membership and Demonstrated Qualification Are Separate Facts
A project specification or an owner’s procurement rules can impose trade-association membership or other eligibility requirements, and where they do, those requirements govern the bid. Membership and demonstrated execution qualification are still separate facts: one is a status the project documents may require, and the other is shown by completed work on the specified system, the workforce and supervision behind it, and the safety, quality-control, and warranty record that goes with it. Check the actual project requirements, then verify each fact on its own terms.
Ask Whether Competing Bidders Have Relationships to Disclose
A bid count alone does not establish independent competition. Buyers can ask whether apparently competing bidders have ownership, management, fabrication, distribution, dealer, affiliate, subcontracting, or installation-partner relationships that should be disclosed, and can ask each bidder to identify any scope it intends to transfer after award. These are routine disclosure questions, and qualified bidders can answer them in writing. Choosing a terrazzo contractor carries the complete contractor-evaluation and bidder-independence framework.
Care, Renewal, and Cost Context
Routine Care Is a Compatibility Question
Routine terrazzo care starts with regular dry-soil removal and a compatible pH-neutral cleaning program. The exact chemistry, pads, cadence, sealing, and any restoration step depend on the installed system and its condition, so care instructions follow the specific floor rather than the category. The cleaning and maintenance guide carries the routine-care depth.
One transit agency has published a measured cleaning comparison. In an LA Metro station comparison, the agency reported approximately 66% less cleaning labor for terrazzo than porcelain tile. That figure comes from a specific high-volume underground-station comparison in the agency’s station surfaces white paper, and it is not normalized for area, traffic, cleaning standard, or condition.
Existing Terrazzo Can Often Be Renewed When Condition Permits
Existing terrazzo can often be repaired, re-ground, or repolished instead of replaced, and a floor can sometimes be renewed in place. Condition is the controlling word. Renewal is not always possible, not always cheaper than replacement, and repairs are not guaranteed to disappear into the surrounding field.
An assessment of the actual floor decides the path. Terrazzo restoration covers repair and restoration decisions, and terrazzo floor polishing covers mechanical repolishing.
Seven Drivers Move Terrazzo Pricing
Terrazzo pricing moves with the system, design and divider-strip complexity, aggregate selection, square footage, access and schedule, substrate condition, and any removal or repair scope. Those drivers explain why quotes for similar-looking floors can land far apart, and they are worth settling before comparing bids.
The terrazzo floor installation cost guide carries numeric detail and long-term cost comparisons.
Where Terrazzo Is Used
Institutional Owners Specify Terrazzo Deliberately
Terrazzo appears in institutional specifications because owners select it for defined areas, in writing. The 2021 U.S. Courts Design Guide directs certain public-circulation courtroom areas to terrazzo or stone and identifies polished concrete as unacceptable in those areas. That direction applies to the specified court areas, not to buildings generally.
An Airport Cooperative Research Program synthesis identifies smooth monolithic terrazzo as reducing surface transitions and qualitatively improving baggage-cart rolling compared with carpet or jointed tile. The context there is airport design for aging travelers, and the finding is qualitative.
Craftsman’s own work spans commercial, industrial, institutional, and public-sector environments, and project teams in each can start from the same consultation path.
Residential Terrazzo Follows the Same Discipline
Most Craftsman terrazzo work is commercial and institutional, and the company also installs terrazzo in homes. Residential projects follow the same discipline as commercial ones, with an approved physical sample controlling appearance and the system selected for the actual substrate and use.
For a home project, the practical first step is a consultation with sample review, which settles system, design direction, and budget expectations together.
Terrazzo Services and Resources
Where Each Question Goes Deeper
– Terrazzo design services: collaboration on aggregate selection, color balance, and layout.
– Terrazzo samples: physical samples, plus color and aggregate matching for existing floors.
– Terrazzo restoration: assessment and repair of damaged or worn terrazzo.
– Terrazzo floor polishing: mechanical repolishing of dulled floors.
– Cleaning and maintenance: routine care for epoxy and cementitious terrazzo.
– Terrazzo tiles: the tile format and how it compares with poured terrazzo.
– Terrazzo floor installation cost guide: systems, cost drivers, and numbers.
– System selection and specification: system, substrate, moisture, and specification decisions.
– Choosing a terrazzo contractor: qualifications, coordination, and delivery questions.
– Epoxy terrazzo: resin-matrix system depth.
– Precast terrazzo: stairs, treads, cove base, wall elements, and related fabrication.
– Terrazzo countertops: precast countertop scope and design decisions.
– Government and courthouse buildings: public-owner standards, procurement, and occupied-building execution.
– Schools and universities: academic-calendar phasing and campus programs.
– Airports and transit: continuous-operation and rolling-traffic conditions.
– Sustainability and environmental impact: bounded lifecycle and environmental evidence.
– Commercial maintenance programs: recurring facility-care planning.
– Terrazzo versus polished concrete: system, appearance, cost-driver, and renewal differences.
Starting a Terrazzo Project
A Specialist Responds Within One Business Day
Contact a Craftsman project specialist at +1 (844) 687-1961 or projects@craftsmanconcretefloors.com, and a project specialist responds within one business day. With basic project size, system, condition, and schedule inputs, Craftsman can usually provide a preliminary installed-cost range during the initial call or within a few hours. Commercial estimates are typically returned within 24 hours.
Initial consultation is available at no cost, and so is initial design and specification assistance. A preliminary range is a planning number, not a formal proposal or a guaranteed price; the written estimate and executed contract control scope and cost.
Frequently Asked Questions
Poured terrazzo is installed over a prepared substrate, and an existing concrete slab is often that substrate. Whether a specific slab qualifies depends on its condition, flatness, and moisture behavior, so substrate and moisture evaluation comes before system selection, and the evaluation may add surface preparation or moisture mitigation to the scope.
No. Craftsman does not set or install terrazzo tile as a standalone service. On qualifying large-format commercial terrazzo-tile projects, Craftsman may perform grinding-flat and polishing in collaboration with the setting contractor, and the terrazzo tiles page covers the tile format and how it compares with poured terrazzo.
Terrazzo traction depends on the installed finish, cleanliness, moisture, contaminants, maintenance, and the project’s requirements. No single traction value describes every terrazzo floor, so slip performance is specified and maintained for the particular installation rather than assumed from the material name. See terrazzo slip resistance and floor safety for the full decision guide.
It depends on the project: an individual specification or a public owner’s procurement rules may impose association-membership or other eligibility requirements, and a bidder has to meet the requirements that actually apply. Membership and demonstrated installer competence are nevertheless separate facts. Evaluate the actual project requirements together with relevant system experience, workforce and supervision, safety systems, quality-control procedures, documentation, warranty administration, and responsibility for executing and correcting the work. See choosing a terrazzo contractor for the full evaluation framework, including the bidder-independence disclosure questions.
Blog
ESD Epoxy Flooring Case Study: 34,000 SF Dallas, TX
Residential Terrazzo Floors in Fort Worth, Texas
